FAQ

🪔 Hemkrishna Collections – Frequently Asked Questions

Find answers to the most common questions about our Laddu Gopal Dresses, Accessories, and Shipping.

1. What is Hemkrishna Collections?

Hemkrishna Collections is the U.S.’s largest pooja accessories and Laddu Gopal dress brand, offering a divine range of Krishna poshaks, accessories, mukuts, flutes, thrones, and temple décor — all handcrafted with devotion and shipped across the U.S.

2. What products do you sell?

We specialize in:

  • Laddu Gopal Dresses (Poshak & Accessories Sets)
  • Krishna Mukuts, Flutes & Jewelry
  • Pooja Items & Temple Décor
  • Festival Special Collections (Janmashtami, Diwali, Holi)
3. Do you ship across the U.S.?

Yes! We ship nationwide across the United States with trusted courier partners like USPS, UPS, and FedEx. You’ll receive a tracking link via email once your order is dispatched.

4. What payment methods do you accept?

We accept major credit/debit cards, PayPal, Apple Pay, Google Pay, and Shopify Payments. All transactions are 100% secure.

5. How long does delivery take?

Orders are typically processed within 1–2 business days and delivered within 3–7 business days, depending on your location. Custom or bulk orders may take a few extra days.

6. Can I return or exchange an item?

We accept returns and exchanges within 7 days of delivery if the product is unused and in its original packaging. Please contact us at support@hemkrishnacollections.com before sending your return.

7. Are all your products handmade?

Yes — every Laddu Gopal dress and accessory is handcrafted by skilled artisans in India, ensuring a perfect blend of tradition, devotion, and quality.

8. Do you offer bulk or wholesale orders?

Yes! We proudly support temples, event organizers, and retailers. Please reach out via our Wholesale Inquiry Form or email us for bulk pricing and custom designs.

9. How do I choose the right size of Laddu Gopal dress?

Laddu Gopal poshaks are available in sizes 0–6. You can refer to our Size Guide (available on product pages) to choose based on your idol’s height or previous dress measurements.

10. How can I contact customer support?

You can reach us at:
📧 support@hemkrishnacollections.com
📱 (Add your WhatsApp or business number here)
Our support team is available Monday to Saturday, 10 AM – 7 PM (CST).

11. Do you offer gift wrapping or personalized messages?

Yes! You can add a gift message or request devotional packaging during checkout. Perfect for gifting during Janmashtami, birthdays, or festive occasions.